Library Quarterly Report FY19 Q1: July-Sept 2018

Virtual Library Card

This quarter's big news is that the library exceeded the 2,000 mark for library card holders.  The library created the “Virtual Library Card” two years ago by connecting the library’s EOS Library automation system (which has patron user names and passwords) to a hosted authentication service called EZProxy. Today the VLC helps countless employees access library collections and services. The pie chart (right) shows VLC growth this quarter, with a breakout showing the three circumstances under which new accounts are created.

Onboarding (152): The library gets data on new employees from Human Resources and library staffers create new accounts and send a “welcome” e-mail to these new VDOT employees. 

Self-Registration (19): Some VDOT employees register themselves online before we get the chance. Library staff then verify identities, activate accounts, and send a welcome message and support materials.

Other Requests (9): These cards are created for walk-in patrons or those who submitted a request via e-mail or online form.

In FY16, the library staff began onboarding, a process where all new classified and wage VDOT employee e-mail addresses are collected from the VDOT Human Resources PMIS-Based Org Chart on InsideVDOT. We create a Virtual Library Card account and send an e-mail “welcome package” with links to: an instructional video, access subscriptions from off the VDOT network, login instructions, and details on how to get in touch with questions. Gil Kenner performed onboarding activities this quarter.

Summary of Library Activity