|COVID-19 ALERT: The library is now staffed Mon., Wed. and Fri. from 8-4, but librarians are available to assist patrons ONLINE during normal business hours and full-text databases are accessible 24/7 to VDOT employees from this site.|
Virtual Library Card
The library’s “Virtual Library Card” helps VDOT employees access library collections and services. We created the VLC two years ago by connecting the library’s EOS Library automation system (which has patron user names and passwords) to a hosted authentication service called EZProxy. The bar graph below (left) shows cardholder growth during the past five quarters. Due to unusually high levels of onboarding at VDOT this quarter, the total number of Virtual Library Card holders increased by a record 155 names this quarter. The pie chart (right) shows VLC growth this quarter, with a breakout showing the three circumstances under which new accounts are created:
Self-Registration (24): Some VDOT employees register themselves online. Library staff verify their identity, activate their accounts, and send a welcome message and support documentation.
Onboarding (131): The library gets new data from Human Resources to create new accounts and sends a welcome message and support documentation to all new VDOT employees with e-mail addresses.
Other New Accounts (0): These cards are created for walk-in patrons or patrons who submittted and e-mail or online request.
Removed (27): This number of accounts were removed this quarter due to employee separations.
Summary of Library Activity
|Catalog Record Count - Volumes||111,502||111,629||76,376||134,497||140,604||Section 3|
|VDOT Print Collection Usage||341||345||406||391||482||Section 3|
|VDOT Subscription Downloads||3,442||3,494||3,157||3,271||2,778||Section 4|
|Items Loaned through ILL||2||4||5||6||1||Section 5|
|Items Borrowed through ILL||46||35||42||44||30||Section 5|
|Document Deliveries to VDOT||64||64||60||74||93||Section 5|
|Reference Questions Answered||372||447||123||104||108||Section 6|
|Total Questions Answered (all departments)||439||523||150||391||332||Section 6|
|Total Virtual Library Card Holders||1,640||1,644||1,660||1,690||1,851||Section 7|