Interlibrary Loans (ILL) and Document Deliveries
Interlibrary lending, run by Barb Neyman, is critical for locating and delivering specialized sources to VDOT employees. We use OCLC's WorldShare ILL network to borrow and lend worldwide. We were a non-lender for 5 quarters during the hardest part of the pandemic, but have now fully restored our lending status. We find we are once again being asked by libraries to lend "non-lendable" materials. This quarter we were asked for 55 items, but granted only 3 loans. Most common reasons for refusal to loan were "auto deflections" an inability to lend eBooks or "licensed" resources, and our policy not to lend reference materials.
This quarter we requested and received 26 items from 18 libraries worldwide. Of all requests, 22 were supplied by academic libraries, 3 came from federal libraries and 1 came from a special library. Only 3 came from libraries with a connection to transportation. Items requested were borrowed from libraries in 10 states and 2 foreign country (Australia and Canada). Nine of the requests were filled as hard copy (books/reports) and 17 as photocopy/digital/fax (articles/chapters).
This quarter we received 55 requests from 41 libraries in 21 U.S. states 1 foreign country (Canada). We loaned 3 items (all hard copy), 2 of which were to academic libraries and 1 to a federal library. No items were loaned to transportation libraries.
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Note: Document Deliveries are items patrons request that library staff scan or download from a database or subscription resource and sent to the patron as a service.
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