Interlibrary Loans (ILL) and Document Deliveries
Interlibrary lending and document delivery, led by Barb Neyman, helps us quickly locate and deliver specialized information to VDOT employees in ways that are far more cost effective than if we attempted to acquire, catalog, and store all resources patrons might ever need. We use OCLC's WorldShare ILL software to place and receive loan requests from libraries worldwide. In the past 5 years we have averaged 7 loans per quarter to other libraries, borrowing an average of 35 items per quarter. This quarter we received an unusually high number (73) of requests from other libraries and loaned an unusually low 5 items, a fill rate of just 6.85%. Our historical average fill rate is 43% and our average fill rate for the past 5 years is 21%.
This quarter we requested and received 35 total items from other libraries. 14 libraries supplied items to us. Of all requests, 26 were supplied by academic libraries, 6 came from federal libraries, and 3 by came from state libraries. None were from a public or private library. Only one item came from a "transportation" library. Items requested were borrowed from libraries in 14 states. 20 of the requests were filled as hard copy (books/reports) and 15 as photocopy/digital/fax (articles/chapters).
This quarter we received 73 requests from 57 libraries in 27 states and Australia. We were only able to supply 5 items total: 3 hard copy and 2 scanned items. Of the five items 3 were sent to academic libraries and 2 to state libraries.
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