|COVID-19 ALERT: The library is closed, but staff are available ONLINE during business hours and full-text databases are accessible 24/7 to VDOT employees with or without VPN.|
he library kept busy promoting resources and developing new guides this quarter, including a TRB 2019 Annual Meeting Guide (the third such guide we've developed since implementing LibGuides), in addition to support for the VDOT Learning Center in the form of a new Skillsoft Books Quick Start Guide. Skillsoft Books is the new incarnation of the database formerly called Books24x7, which is managed by the Learning Center. To help long-time users log in and establish "new" accounts, and because the resource is available to VDOT personnel from home, we also created the guide Skillsoft Books Access Options.
Meanwhile, staffer Gil Kenner created another "What's New In the Library" list, which helps inform patrons of new resources and borrow then with a few clicks of a mouse. This quarter's update marks the 4th 'What's New" created by Kenner in the past 2 years.
As in the past, we cross promoted all of those new resources through social media posts in LinkedIn and through articles in the library's E-Newsletter Connections, which has about 55 subscribers at this point. We are hoping to continue driving subscriptions up in order for the newsletter to become a more comprehensive way to communicate with library users, but is will always remain an "opt in" resource.
In addition, library staffers spent a significant amount of timing setting up and promoting and running a user-satisfaction survey on the ICE Virtual Library database, which is detailed in the next section of this report.