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Library Quarterly Report FY18 Q2: October-December 2017


Research Services

This quarter there were 150 total reference transactions, an increase of about 20% from our average quarterly transactions. Of the transactions, 123 were from VDOT personnel, with the most transactions (57) coming from VTRC personnel. A total of 27 inquiries were from Virginia residents, other libraries, or other “unaffiliated” customers. Library staffers compiled nine literature searches for VDOT requesters this quarter, including one for Commissioner Kilpatrick and one for Rob Cary, Chief of Innovation.

 

 

 

The table to the right reflects the number of reference and research questions the library received by district/division this quarter. VDOT questions added to those not affiliated with VDOT totaled 150.

Origin Questions VTRC/CO/Districts Questions
VDOT  123 VTRC 57
Central Office 48
Hampton Roads 8
Staunton 3
NOVA 3
Lynchburg 2
Richmond 1
Salem 1
Other (Non-affiliated) 27 Culpeper 0
Total Questions 150 Bristol 0
Fredericksburg 0

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