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Skillsoft Books Access Options: New Password

The purpose of this guide is to help VDOT employees select the best ways to access Skillsoft Books when off the VDOT network and using home computers or mobile devices.

Overview: New Password

The following instructions will help you "reset" the password on your new Skillsoft Books account, which is required for mobile access, access using other browsers and off-network access. The prerequisite for steps listed on this page is described on the First Login page. Haven't completed those steps yet? Please Jump back to "First Login" and do that before returning to this page to continue.

Follow These Steps to Reset Your Password

Step 1. From your work computer (using any browser) go to  


You will be prompted for a Username and a Password, as shown here:


1. Your VDOT Username is typically your Firstname.Lastname.


2. After you enter your VDOT Username, select the "Forgot your password?" link.

Screen capture of the login page for Books24x7

Step 2.You will see the following screen. Select, "Send me a new password" as shown below:

Screen capture of send me a new password message.

NOTE: When you follow this step, be sure you have access to your VDOT e-mail account, since that's where a temporary password will be sent.

After selecting the option shown above, you should see the words Your password has been sent to your email address. as shown below:

Screen capture showing "password sent" message

Step 3. Your VDOT e-mail account will receive a message from (Subject line "Password Request") with your new password.

Screen capture of new password email notification. 

Step 4. Go back to in your browser and enter your Username and your new Password, as shown below:

Screen capture of final step in password reset


1. In the Username field enter your credentials as "Firstname.Lastname" Do not use your entire VDOT email address!

2. Copy the new password sent to your email account into the Password field, and select the "Log in" button.

You should now see a screen that looks like this: 

Optional: At any time you can modify your password or add other personalization (like a profile picture) by going to the "My Profile" icon in the upper right corner of the screen. 

Illustration of the My Profile feature of Books24x7

Mobile Devices

Now that you have created an account and know your Skillsoft Books user name and password you can access that account from your device.

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