| COVID-19 ALERT: The library is closed, but staff are available ONLINE during business hours and full-text databases are accessible 24/7 to VDOT employees. |
A regular account holder who wants the full text of an article will see the wording "Get Access" when they get to the point of download:

Selecting "Get Access" brings up a "Request Document" button:

Clicking that button brings up an online form. When filled out the form is sent to library staff who will download the requested document (at which point VDOT's account is debited) and deliver the document to the to the patron:
